Privacy & Security
Our Commitment to Privacy
At Ink & Paige protecting the privacy of our customers' personal information is our priority. We make certain that any information provided to us is secure. The strictest means of security are in place to safeguard against potential threats.
We collect personal information when you register with us, and when you use our services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. When you create a member account we ask for information such as your name and email address. When you place an order we ask for a phone number, billing and shipping address, and billing information.
The information is used to create an individual account for you. Inside your account, you have access to view your order history, along with receipts, shipping and tracking information. Other information is collected so that we may process your order - this includes billing and shipping address, and your contact telephone number and email address. Ink & Paige will not sell, share or rent any information to third parties. When you personalize a product, we will ask you for information needed to complete your order.
Information Sharing and Disclosure
Ink & Paige will not sell, share or rent any information to third parties, other than what is disclosed within this privacy statement. Many of our products are shipped to our customers directly from the manufacturers. Shipping information may be passed to our manufacturers for orders that are shipped directly from the manufacturer to the customer. This information is only utilized in fulfilling orders.
When will Ink & Paige contact me?
Ink & Paige will contact you by email once your order is placed through a series of automatically generated messages. All orders will receive an order confirmation email once the order is submitted and will receive a shipment notification email with tracking information when the order is shipped. Additionally, custom printed orders that receive a proof will receive an email to view and approve a proof. Ink & Paige will also contact you by telephone or email if we have any questions regarding your order, such as verifying your billing or shipping address, confirming your custom print options, notifying you of a backordered item or to obtain any additional information that will aid in the processing of your order.
We may also contact you by email about our products, services, contests and promotions, unless you have directed us not to contact you with promotional communication.
Our website uses "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our website.
How do I know my credit card and personal information are secure?
Ink & Paige goes to great lengths to protect your personal information. This includes secure servers and Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. McAfee SECURE also tests our site daily for security vulnerabilities.